Privacy Policy

This website is operated as part of the HALP network. We respect your privacy and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

We collect personal information you provide directly through our enquiry and registration forms — typically your name, email address, phone number, buyer type, budget range and timeframe, and any message you choose to send us. We may also collect technical information such as your IP address, browser type, device type and pages visited.

How we use your information

We use personal information to:

• respond to your enquiry and provide the information you requested;
• send you updates about land releases, precinct planning milestones, house & land packages and related opportunities;
• refer you, with your consent, to builders, developers, selling agents and licensed credit providers within the HALP network;
• improve our website, content and services; and
• comply with our legal obligations.

Disclosure

We may disclose your personal information to related entities within the HALP network, to advertisers and partners relevant to your enquiry (including builders, developers, agents and mortgage brokers), and to service providers who help us operate this website. We do not sell your personal information.

Analytics and cookies

This website uses Google Analytics to understand how visitors use the site. Google Analytics uses cookies and may collect information about your device and browsing activity. You can disable cookies in your browser settings, though parts of the site may not function as intended.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No method of transmission over the internet is completely secure.

Access, correction and complaints

You may request access to, or correction of, the personal information we hold about you, or make a privacy complaint, by contacting us at info@cooperstreetwest.com.au. You may also unsubscribe from our communications at any time using the link in any email we send.

Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be published on this page.